1. Introduction
Welcome to REPAIRFLOW AI LTD (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website repairflowai.agency, use our services, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, or other details you provide when making a purchase or filling out a form.
Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, and pages visited.
Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our products and services
Process payments and complete transactions
Communicate with you about your inquiries, services, updates, or support, and where consent has been provided, marketing communications
Analyze usage to enhance site performance and marketing
Comply with legal obligations
4. How We Share Your Information
We do not sell your personal data. However, we may share it with:
Service Providers:
Third-party service providers who assist in operating our business (such as payment processors, CRM systems, and communication platforms), strictly for the purpose of delivering our services.
Legal Compliance:
When required by law, or to protect our rights, property, or safety.
Business Transfers:
In case of a merger, acquisition, or sale of assets.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as CRM systems, customer service platforms, or messaging providers) is permitted only as necessary to operate our services.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or distribute personal information or customer inquiries to third parties.
5. Data Security
We take appropriate measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Disable cookies in your browser settings
To exercise these rights, contact us at [email protected].
7. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
10. SMS and Communication Consent
If you provide your phone number through our website forms or booking pages, you may receive SMS (text) messages from REPAIRFLOW AI LTD in accordance with your selected preferences.
These messages may include responses to inquiries, appointment confirmations, booking reminders, and service-related follow-ups. Marketing messages will only be sent where explicit consent has been provided.
Message frequency may vary depending on your interaction with our services. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP. After sending STOP, you will no longer receive SMS messages from us. For assistance, reply HELP or contact us at [email protected].
SMS messages are only sent to users who have explicitly opted in through our forms and provided consent.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
REPAIRFLOW AI LTD
Email: [email protected]
Website: repairflowai.agency
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